Souktel provides mobile content delivery, data collection, and data analytics solutions for emerging markets. In parallel, it offers offshore design/build consulting services to customize these applications for enterprise customers. Core solutions include a rugged data compression application that allows for rich content delivery with 90% less data consumption, and a cross-channel delivery platform that allows for simultaneous content send-out via mobile web, messenger, IVR and SMS/USSD--an industry first in Africa and Asia.
These core solutions are modular; the company’s Ramallah-based software team customizes and white-labels these applications for enterprise customers—and can also build on-demand enterprise platforms from scratch. Consulting services include:
User-centered design advising at customer deployment sites
Strategic advising on optimal tech stack selection
On-demand software development and customization to meet specific customer use cases
Staff augmentation for customers’ own software development teams - On-site/remote training of customer personnel on solution management
After-sales support for roll-out, hosting, and maintenance.
Key competitive advantages include:
50+ years of combined management experience deploying rugged enterprise solutions for US firms in frontier markets across Africa, the Middle East, and Asia (incl. Nigeria, Pakistan, Iraq, Somalia).
Distributed, Agile team based in US, Europe, and Ramallah enables 24-hour work cycles and rapid deployment.
Direct mobile network and OTT partnerships: Launch-ready hotlines, APIs, and databases of mobile users.
Fully bilingual English/Arabic-speaking design, delivery, and customer support staff.